Your account has been temporarily suspended due to non-compliance with the American Express Terms and Conditions. During a recent account review, we identified that certain required information is either missing or could not be verified, including:
Security question details
Mailing address details
To ensure the security and integrity of your account, all card and merchant transaction activity has been temporarily placed on suspension until the requested information is updated and successfully verified.
Please use the secure update link provided below to review and update your account information promptly.
Once your information has been successfully submitted and verified by our Protection Team, your account access will be fully restored within 24 hours, and all transaction restrictions will be removed.
Your account information is included above to help you recognize this as a customer care email from American Express. To learn more about email security or report a suspicious email, please visit us at americanexpress. com / phishing. We kindly ask you not to reply to this email but instead contact us via Customer Care.
*iOS and Android™ only. See app store listings for operating system info.